Verification of the chargers you paid for, from someone who isn't the operator.
Subsidy money and loans go out against installation targets and uptime commitments. What comes back is a number the funded operator reported about itself. Urjza verifies it: the charger exists, it is commissioned, and it works as often as claimed.
Independent of the operator · Evidence-backed · Scoped per engagement
The problem
Everything is taken on the operator's word.
Uptime is self-reported.
The operator receiving the money is also the source of the performance data. There is no neutral reading of the same period.
Nobody checks the site.
Commissioning is recorded on paper. Whether the unit is still there, still energised and still publicly reachable months later is rarely verified.
Disbursement decisions are made blind.
Tranche releases, penalty clauses and renewals depend on numbers no one outside the operator has tested.
What an audit covers
What we check, one by one.
Site and asset verification
The charger exists at the sanctioned location, matches the sanctioned specification, and is energised.
Commissioning and configuration
Connector types, rated power, public accessibility and tariff display.
Availability
Uptime measured from operational data over the audit window, not from an operator summary.
Utilisation
Sessions, energy delivered, and how that compares with what was projected.
Fault behaviour
How often faults occur, how long chargers stay down, and how quickly they are restored.
Scheme and contract conditions
The specific obligations attached to the funding, checked one by one.
How an audit runs
Four steps, fixed in a statement of work.
Scope
The funding body defines the fleet, the audit window, the conditions to test, and the sample size for field checks. Fixed in a statement of work before anything starts.
Connect
The operator provides read-only API access to their CMS. Urjza reads logs and diagnostics directly from that feed for the audit window. Nothing is installed on the operator's side.
Verify on the ground
A sampled set of sites is physically checked against what the data says.
Report
A site-by-site findings report with an exception list, delivered to the body that commissioned the audit, not to the operator first.
What you receive
What lands on your desk.
A site-level verification report, one row per charger
Availability and utilisation figures for the audit window, with the measurement method stated
An exception list of sites failing a scheme or contract condition
Field verification notes for the sampled sites
The option to re-verify each quarter on the same basis
Independence
We also sell maintenance. Here is how that stays separate.
An audit is only worth commissioning if the auditor has nothing to gain from the result. This is the part a funding body should read closely.
Urjza also sells a maintenance contract to charge point operators. That is disclosed, not hidden.
Any existing commercial relationship with an audited operator is declared to the funding body before the engagement begins.
No audit fee is contingent on what the audit finds.
If Urjza is asked to fix what the audit found, that is a separate engagement, quoted after the report is delivered, and never bundled into the audit price.
Audit engagements run under their own separate statement of work, separate from the AMC terms.
Data handling
An operator can be audited without handing over raw customer and tariff data.
The operator gives Urjza read-only API access to their existing CMS, and Urjza reads the charger logs and diagnostics it needs to verify availability, utilisation and fault behaviour. Nothing is installed on the operator's side, and the CMS keeps running exactly as it does today. Reading that feed directly is also what makes the finding independent: the numbers come from the operator's own system, not from a summary the operator prepared.
Operator's CMS
Read-only API access
Urjza verification and reporting
Read-only access, scoped to operational data, so the audit cannot alter what it is measuring.
No software deployed on the operator's estate, which is what makes an operator willing to grant access.
Access limited to the audit window and revocable, with TLS throughout.
Who commissions an audit
Written for the people carrying the risk.
Central scheme authorities
Releasing subsidy against installation and uptime conditions.
State nodal agencies and DISCOMs
Administering state EV policy and tender obligations.
Lenders, NBFCs and investors
Financing charging assets and pricing the operating risk.
OMCs and site hosts
Carrying reputational and footfall risk for chargers they did not install.
Engagement
Start small, in writing.
Start with one district, one corridor or one tranche.
Agree what “verified” means in writing first.
Scope and price per engagement, because fleet size, sample size and travel dominate the cost.
FAQ
Common questions
Start with one tranche.
Tell us the fleet, the scheme conditions and the window you need verified. We'll come back with a scope and a sample plan.
Book a 20-minute callPrefer email? Write to partnership@urjza.com